This Privacy Policy governs the manner in which Matex Technologies collects, uses, maintains, and discloses information collected from users of its website(s). This privacy policy applies to the Site and all products and services offered by Matex Technologies.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, PAN number, TIN number, website address, Trade Mark Certificate number, Patent certificate Number, products they buy/sell/trade/manufacture/import/export, the services they provide, etc. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site-related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users' means of connection to our Site, such as the operating system and the Internet service provider utilized, IP address from where they log in, Digital Signature certificate used by them, and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Matex Technologies may collect and use Users' personal information for the following purposes:

  • To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site: We may use feedback you provide to improve our products and services.
  • To facilitate your participation in transactional events: We may use the information Users provide to facilitate their participation in transactional events on this website. We do not share this information with outside parties except to the extent necessary to provide the service and if required by statutory authorities.
  • To send periodic communications: We may use email addresses or phone numbers to send information and updates related to transactional events or to respond to inquiries. If Users opt-in to our mailing list, they may receive emails including company news, updates, and related product or service information.

How we protect your information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

Sharing your personal information

We do not disclose or share Users' personal identification information except as directed by law. We may share generic aggregated demographic information not linked to any personal identification information with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

  • To help complete a transaction initiated by the user.
  • The user has specifically authorized it.
  • The disclosure is necessary for compliance with a legal obligation.
  • The sharing is necessary with government agencies mandated under law.
  • Information is shared with third parties as ordered by law.

Changes to this privacy policy

Matex Technologies reserves the right to update this privacy policy at any time. Users are encouraged to periodically check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contact us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us:

Matex Technologies
37/22, Chamiers Towers, 6th Floor, Chamiers Road, Teynampet, Chennai - 600018.
Email: reachus@MatexTechnologies.com
Grievance Officer: Raajesh Baabu, Mobile: 99624 45050

Disclaimer: Matex Technologies will not be liable if any third party accessed the information through devious or illegal methods or due to accidental leakage.

Matex Newsletter

New Releases · Seasonal Promotions · News